Get in touch
Questions about billing, your subscription, your data, or the service itself — we answer every message.
Email support
Our primary support channel. Best for billing, refunds, privacy requests, and anything account-related.
[email protected]Typical response: within 48 hours
Support server
Live community support for setup questions, feature help, and bug reports.
Join the serverTypical response: within a few hours
Billing and payment enquiries
Our order process is conducted by our online reseller Lemon Squeezy, which is the Merchant of Record for all our orders and handles billing, tax, invoicing, and returns.
For questions about a specific charge, an invoice, or a refund, you can contact us directly at [email protected], or reach Lemon Squeezy's buyer support at lemonsqueezy.com/help.
To help us resolve your request faster, please include your Discord user ID, the transaction reference from your confirmation email, and the date of purchase.